Privacy and Data Policy
Privacy and Personal Data Policy
1 - Personal information
What is personal data?
Personal Data is any information of any nature and in any medium relating to an identified or identifiable natural person. Any person who can be directly or indirectly identified by, for example, the name, ID number, location data, electronic identifier or other identifying elements of that natural person is considered to be identifiable.
The privacy and protection of the personal data of all Customers and users of the services provided by Cabeças do Reguengo, Lda, at any time, constitute an essential aspect in the way in which it operates and is organized.
In the website of Cabeças do Reguengo, Lda. You will find links to access other websites that are unrelated to our company. The availability of such links is made in good faith, and Cabeças do Reguengo, Lda. Can not be held responsible for the collection and processing of personal data made on these websites, nor be held liable for the accuracy, credibility and functionality of third party websites. Therefore, the provision of links to other websites other than Cabeças do Reguengo, Lda. Does not imply any assumption of responsibility in relation to them.
Cabeças do Reguengo, Lda. Also recommends that its Customers adopt complementary security measures, including the maintenance of properly updated and configured equipment and programs, the use of malware and firewall protections, and the non-browsing of websites for which does not have the proper guarantees of authenticity.
Who are the owners of personal data?
The Customer or User, a natural person, to whom the data relates and who has used the services or products of Cabeças do Reguengo, Lda. The Client shall be the person who signs the contract with Cabeças do Reguengo, Lda. And the User is the person using the services or products of Cabeças do Reguengo, Lda.
Cabeças do Reguengo, Lda. Informs that it also protects personal data and respects the rights of customers and users.
2 - Processing of personal data
Who is responsible for the processing of your personal data?
The responsible for the processing of your personal data will be the company Cabeças do Reguengo, Lda. That provides you the service or provides the product and that in this scope decides what data collected, means of treatment and purposes for which the data are used.
3 - Basis for the processing of personal data
These are the circumstances in which we treat your personal data:
When you have your express consent - in writing, or through the validation of an option in an electronic form and if such consent is free, informed, specific and unambiguous.
• Contract execution and pre-contractual procedures
When the processing of personal data is necessary for the execution, execution and management of the contract concluded with Cabeças do Reguengo, Lda., For example for the preparation of a proposal of services, for the management of contacts, information and requests, for billing, billing and payment management.
• Compliance with legal obligation
When the processing of personal data is necessary to fulfill a legal obligation to Cabeças do Reguengo, Lda. Is subject.
• Consent by minors
In the case of the processing of the personal data of minors, who may be subject to prior consent, Cabeças do Reguengo, Lda. Will require consent from the holders of parental responsibilities.
4 - Purposes and period of data processing
Your personal data are processed by Cabeças do Reguengo, Lda. Only for the period of time necessary to achieve the defined purpose or, depending on what is applicable, until you exercise your right of opposition, right to be forgotten or withdraw consent .
After the respective storage period has elapsed, Cabeças do Reguengo, Lda. Will eliminate or anonymize the data whenever they are not to be kept in accordance with the law.
For what purposes do we treat your Personal Data?
• Marketing and Sales
• Customer Management and Provision of Services
• Accounting, Tax and Administrative Management
• Compliance with legal obligations
In the exercise of its activity and within the scope of the Services it provides, Cabeças do Reguengo, Lda. May subcontract third parties for the aforementioned purposes, which may imply access by these entities to the personal data of its Customers. When this happens, Cabeças do Reguengo, Lda. Takes the appropriate measures, so that the entities that will have access to the data offer the highest technical, organizational and human guarantees at this level. Accordingly, the third parties subcontracted by Cabeças do Reguengo, Lda. Will be required, under the terms legally established, as well as by agreement signed with the first, to implement technical and organizational measures adequate for the protection of personal data against accidental destruction or unlawful, dissemination, alteration, disclosure, unauthorized access and any other form of unlawful treatment, and shall be bound by special duties of professional secrecy and confidentiality.
Outside of these cases, Cabeças do Reguengo, Lda. Will only transmit the personal data of its Customers to Third Parties, when:
a) to this it is obliged by force of legal provision and only in the strict measure of its obligations;
b) If the Client expressly and specifically authorizes such transmission and is duly informed in writing about the recipients of the personal data and the purposes of the transmitted data.
What are the deadlines for processing and keeping personal data?
Cabeças do Reguengo, Lda. Treats and stores your personal data according to the purposes for which they are processed.
There are cases where the law requires the processing and preservation of data for a minimum period of time. But, where there is no specific legal obligation, then the data will be processed only for the period necessary to fulfill the purposes that led to their collection and preservation and always in accordance with the law, guidelines and decisions of the CNPD.
Thus, Cabeças do Reguengo, Lda. Will treat and maintain your personal data for the period in which you have a contractual relationship with you.
Cabeças do Reguengo, Lda. May maintain other personal data for periods longer than the duration of the contractual relationship, whether based on its consent, or to ensure rights or duties related to the contract, or because it has legitimate interests that support it, but always for the period strictly necessary for the accomplishment of the respective purposes and in accordance with the orientations and decisions of the CNPD.
The personal data processed for the purposes indicated above are kept for the period of time strictly necessary for the accomplishment of those same purposes.
5 - Collection of personal data
We collect personal data with your consent when you purchase Cabeças do Reguengo, Lda products or services. The collection can be done orally, in writing or through the website of Cabeças do Reguengo, Lda.
But your personal information may also be collected from sources accessible to the public or other sources.
Cabeças do Reguengo, Lda. Only collects and processes the personal data of Customers with the express consent of those, according to each of the specific purposes of the treatment in question, according to the terms established in the General Data Protection Regulation.
The consent given by the Customers may be withdrawn by them at any time.
There are, however, personal data that are indispensable for the provision of the Services by Cabeças do Reguengo, Lda. (Obligatory data), and the Customers are duly informed in advance of this necessity and the consequences of not making such data available.
If personal data, considered indispensable, are not provided by Customers or prove to be insufficient, incorrect or out of date, Cabeças do Reguengo, Lda. Can not provide the Service (s) contracted, assuming Customers in this case full and exclusive liability for the inadequacy or inaccuracy of the transmitted data.
6 - Data protection rights
What are your rights?
Right of access
Right to obtain confirmation of your personal data that are processed and information about them, such as, what are the purposes of the treatment, what are the conservation periods, among others.
Right of rectification
Right to request the rectification of your personal data that is inaccurate or to request incomplete personal data, such as the address, NIF, email, telephone contacts, or others.
Right to erase or be "forgotten"
Right to obtain erasure of your personal data, provided that there are no valid grounds for its conservation, such as cases where you have to keep the data to fulfill a legal obligation.
Right to portability
Right to receive the data you provided us in digital format of current use and automatic reading or to request the direct transmission of your data to another entity that becomes the new responsible for your personal data.
Right of opposition and individual automated decisions
Right to object or withdraw consent at any time to data processing, for example in the case of data processing for marketing purposes.
Right of limitation
Right to request the limitation of the processing of their personal data, in the form of:
• Suspension of treatment
• Limitation of the scope of treatment to certain categories of data or treatment purposes.
Right to complain
Right to submit a complaint to the supervisory authority, the CNPD, in addition to the complaint filed with Cabeças do Reguengo, Lda.
How can you exercise your rights?
The exercise of rights is free of charge, except in the case of a manifestly unfounded or excessive request, in which case a reasonable fee may be charged against costs. The information must be provided in writing. Cabeças do Reguengo, Lda. Must verify your identity by written test.
The response to requests should be provided within a maximum of 30 days, unless it is a particularly complex request.
Exercise your rights through the following addresses:
Address: Estrada dos Moleiros 15, 7300-405 Reguengo, Portalegre
7 - Protection of personal data
How does Cabeças do Reguengo, Lda. Protect your personal data?
Cabeças do Reguengo, Lda. Applies the technical and organizational measures necessary to ensure that, by default, only the personal data of the Clients required for each specific purpose of treatment will be processed, these being reviewed and periodically updated by the responsible department.
Cabeças do Reguengo, Lda. Has implemented the necessary logical, physical, organizational and security measures, necessary and sufficient to protect your personal data against destruction, loss, alteration, diffusion, unauthorized access or any other accidental or unlawful treatment.
Whenever it is necessary to communicate personal data of its Customers to Third Parties, Cabeças do Reguengo, Lda. Will be responsible for the personal data in question and guarantees that:
a) the sharing of personal information obeys the legal norms in force;
b) the transmission is carried out safely;
c) third parties are contractually obliged to observe the obligations of confidentiality and secrecy and to ensure the security of personal data that, for that purpose, are communicated to him or her, and may not use such data for any other purpose, for their own benefit or third parties , nor correlate them with other data that are in their availability.
What are cookies?
Cookies are small text files stored on the Client's computer through the browser, storing only information related to the user's preferences (generic information), thus not including the personal data of the user.
Cookies used by Cabeças do Reguengo, Lda. Follow the principles of anonymity and confidentiality and are for the sole purpose of recognizing the user, and are not used in any way to collect information that identifies the user or for direct marketing purposes.
Cookies help Cabeças do Reguengo, Lda.'S website recognize the user's device the next time they visit.
At any time, the user may, through his or her browser, decide to be notified of the receipt of cookies as well as block their entry into their system.
What are cookies for?
Cookies serve to help determine the usefulness, interest and number of uses of the Cabeças do Reguengo, Lda. Website, allowing faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
What kind of cookies are used by Cabeças do Reguengo, Lda.?
The cookies used by Cabeças do Reguengo, Lda. Have different functions and are distinguished in the following terms:
1 - Strictly necessary (essential) cookies: they allow browsing the website and the use of your applications, as well as access to safe areas of the website. Without these cookies, the Service (s) subscribed by the Customer, can not be rendered. Some cookies are essential to access specific areas of the website of Cabeças do Reguengo, Lda ..
2 - Analytic Cookies: Performance cookies to find out which pages are most popular, which page links are most effective, or to determine why some pages are receiving error messages. These cookies are used only for the purposes of statistical creation and analysis, without ever collecting personal information.
3 - Cookies of functionality: they save the preferences of the user regarding the use of the website, so that it is not necessary to reconfigure the website every time you visit it.
Cookies can be:
Permanent: they are stored, for a variable time, at the level of the browser in their access devices and are used whenever the user makes a new visit to the website. Usually, they are used to direct navigation according to the interests of the user, allowing us to provide a more personalized service.
Session Cookies: These are temporary, remain in the cookies of your browser until you leave the website. The information obtained allows you to identify problems and provide a better browsing experience.
How to manage Cookies?
All browsers allow the user to accept, reject or delete cookies, in particular by selecting the appropriate settings in their browser.